Summarizing involves analyzing information, identifying the essential elements, and communicating these elements in a personal and meaningful way. Note-taking is the process of organizing and writing pieces of information that can be used later. Summarizing and taking notes are important activities throughout the inquiry process. Students modify, substitute, delete, and select pieces of information. Involve students in categorizing and prioritizing information. In their book What Works in Classroom Instruction , Robert Marzano (et. al.) identified summarizing and note-taking as one of nine key instructional strategies.
In the business world, meeting the demands of the "bottom line" does not always mean sacrificing common courtesy or kindness. In fact, more often than not, good manners coincide with wise business practices. The classic thank-you note is a perfect example of such an instance, where a nice gesture doubles as a great way to strengthen relations, stand out, and be remembered in a competitive business context. But striking the right balance between amiable courtesy and professionalism is not always easy. The steps below offer a simplified approach to this sometimes daunting (but usually rewarding) task.